We gladly return or exchange items that are standard in-stock items. Custom orders cannot be returned. If you need to return your item(s) please notify us (within 24 hours). All refunds will be provided as in-store credit or exchange.
You will refund or exchange store items provided that the are boxes, boards, tools, pans, and similar products. We are not processing returns or exchanges for food items like fondant, chocolates, sprinkles, and similar food products.
If you should have questions regarding this policy please give us a call at (408) 978-9740.
